Introduce a digital omnichannel experience that allows a unified customer journey across all offerings.
Replace inefficient manual processes with intelligent automation to achieve operation efficiency and agility, freeing up your teams for higher-value work.
Connect disparate systems and platforms together quickly and easily to provide end to end visibility and reporting into previously siloed processes.
Orchestration layer that spans across sales, delivery, and support at a major telco and provides automated transition of data from sales system to build entity to delivery and on to billing. Provides 360-degree visibility into processes all along the way for enhanced order tracking capabilities.
Specialised application providing localised smartphone catalogue for intentional telco that integrates with supplier systems. Captures customer forecast and customer orders and feeds real-time catalogue and inventory data to the upstream journeys. Allows global ordering and fulfilment system to be run from a single interface.
Revenue leakage recovering and reporting tool in operation at several major telcos that can assess measures taken to stem revenue leakage and provide insight into most successful strategies.